Privacy Policy
The official website of Histyl is fully independently operated, managed and maintained by HONGKONG KATE LIMITED. The Company acts as the sole data controller and data processor for all user personal information collected through this website, and is fully responsible for the collection, storage, usage, transmission, protection and compliance management of user privacy data. To standardize the processing of user personal information, fully respect and protect the personal privacy and information security of global users, and comply with general data protection standards and privacy regulations applicable to global online business, this Privacy Policy is formulated. This policy clearly defines the scope of collected information, purposes of usage, data storage methods, security protection measures, user rights and official inquiry channels. It applies to all scenarios where users access the website, browse content, view product information, place orders and use all platform services. By accessing and using this website, users acknowledge that they have fully read, understood, and voluntarily agreed to all terms of this Privacy Policy.
1. Scope and Methods of Information Collection
To ensure stable website operation, complete global order fulfillment and provide standardized services, this platform only collects necessary user information based on legitimate, proper and minimal principles. We do not secretly collect, steal or misuse irrelevant private information, nor do we compulsorily request unnecessary personal data. All user information collected by the platform is either actively submitted by users or automatically and legally collected by the system.
First, voluntarily submitted registration and transaction information, including username, recipient name, contact email, shipping address, region, order remarks, transaction records and purchase records submitted during browsing and order placement. Such information is used exclusively for user identification, order confirmation, global shipping arrangement and normal order fulfillment.
Second, automatically collected device and access data, including device type, browser type, access time, browsing track, visiting region and network status. All such data is anonymized and used only for website traffic statistics, functional optimization, fault repair and user experience improvement. It will not be associated with users’ real identity or private sensitive information.
This platform does not provide online customer service, WeChat or Alipay related services. We do not collect social accounts, payment passwords, bank card information or any other sensitive financial and social privacy data to maximize user information security. If you have any inquiries regarding our information collection rules, please contact our official email customer@histyl.com for verification and consultation.
2. Purposes of Personal Information Usage
We strictly adhere to the principle of “minimum necessary usage” and only use collected user data for legitimate purposes specified in this policy. We will never disclose, sell, rent or illegally share user personal information, and will never conduct any unauthorized privacy abuse behavior. The legitimate usage purposes are listed below.
First, to ensure normal platform operation and order fulfillment. We use user order and shipping information to complete order review, warehouse outbound procedures, global logistics distribution and order status updates, ensuring smooth transaction and delivery for all global users and protecting legitimate shopping rights.
Second, to optimize platform functions and user experience. We analyze anonymized browsing data to optimize webpage layout, product display and system functions, fix technical defects, and continuously improve website stability and fluency for global users.
Third, to deliver official service notifications. We send legitimate updates regarding order status, logistics progress, after-sales review results and policy revisions through the user-reserved email address. No irrelevant commercial promotion or spam messages will be sent.
Fourth, to maintain standardized platform operation. User data may be used to detect irregular behaviors such as malicious order placement, false after-sales claims and platform disturbance, so as to safeguard a fair and compliant global trading environment. If you need to inquire about your personal information usage details, you may submit a request via our official email, and we will provide relevant inquiry services within the scope of compliance.
3. Data Storage and Security Protection Mechanism
HONGKONG KATE LIMITED serves as the exclusive data controller and processor. All user personal information is uniformly stored and protected by the Company without unauthorized third-party intervention or data storage. We have established a comprehensive network security system and standardized data management rules to protect user privacy from technical, managerial and procedural dimensions.
In terms of technical protection, standardized data encryption technology is adopted to encrypt core user data including order details, personal profiles and contact information, effectively preventing data leakage, tampering, theft and loss. A professional network defense system monitors real-time data access and transmission to block illegal access and malicious attacks.
In terms of management rules, we implement strict data access permission control. Only designated professional staff can access user data within necessary working scope. All employees have signed confidentiality agreements and are prohibited from unauthorized viewing, copying, disclosing or spreading user information. We also carry out regular data cleaning and compliant destruction of expired and invalid data to reduce privacy risks.
User personal information will never be used for membership system construction, discount promotion, commercial marketing or irrelevant business activities. The platform provides no membership benefits, discount programs or marketing activities, fully protecting users’ privacy rights.
4. Personal Information Sharing and Transmission Rules
Without explicit user consent, we will never share, disclose or transfer user personal information to any external enterprises, institutions or individuals. Information will only be transmitted in limited and compliant scenarios with full security control as specified below.
First, necessary data sharing for logistics fulfillment. To complete global shipping services, we only provide essential shipping information including recipient name, shipping address, contact email and order details to international logistics partners, solely for parcel delivery, customs clearance and terminal distribution purposes. Logistics providers are prohibited from using user information for any other purposes.
Second, compliance with legal requirements. We may disclose user information in response to judicial investigation, administrative supervision or mandatory legal obligations, strictly following legal procedures to ensure compliant information disclosure without unauthorized leakage.
All third-party partners are required to sign confidentiality agreements and accept our privacy compliance supervision. Third parties shall not retain or reuse user data after service completion. If you have any questions regarding information sharing scenarios, you may consult our official email for detailed verification of data flow and protection standards.
5. User Privacy Rights
As data subjects, global users are entitled to complete privacy rights within the compliant scope, including information inquiry, correction, deletion and authorization withdrawal. We will fully cooperate with users to exercise legitimate privacy rights.
1. Right of Inquiry: Users may apply to inquire about their personal information, order records and service data stored on our platform.
2. Right of Correction: Users may apply to correct incorrect or incomplete personal information and shipping details, and we will update relevant data in a timely manner.
3. Right of Deletion: Users may apply to delete their retained personal data after terminating platform services. We will clean up user privacy data after identity verification, except information required to be retained by laws and regulations.
4. Right of Authorization Withdrawal: Users may withdraw their consent to this Privacy Policy at any time. After withdrawal, we will terminate relevant data usage and stop collecting new user information.
To exercise the above privacy rights, users may submit applications with identity information, order details and specific demands via our exclusive official email customer@histyl.com. Our professional privacy management team will complete review and processing within 3 to 5 working days and feedback results promptly.
6. Minor Privacy Protection
This platform provides apparel browsing and trading services for global adult users only. We do not target minors for product promotion or service drainage. Minors are prohibited from using our platform without guardian consent. We will not actively collect personal information from minors. If guardians find that their children have submitted minor personal information to the platform without authorization, please contact us via official email. We will verify and permanently delete relevant minor information immediately to protect minor privacy security.
7. Privacy Policy Updates and Notification
To adapt to updates of global privacy laws and regulations, platform operational optimization and cross-border service adjustment, HONGKONG KATE LIMITED reserves the right to revise and update this Privacy Policy according to actual business needs. Revised policies will be fully published on the official website and take effect immediately without individual user notification.
Continued access and use of the website and platform services after policy updates constitutes acceptance of the revised terms. Users are recommended to regularly review this page to stay informed of the latest privacy protection rules and protect their legitimate privacy rights.
8. Privacy Inquiry and Complaint Channel
All privacy-related consultations, right applications, objections and complaints are uniformly processed via our official email. No private channels, online customer service or third-party agents are available. For any questions or demands concerning privacy information, data usage and information security, please submit your inquiry through our official email. We will handle all privacy issues in a rigorous, responsible and compliant manner to fully protect the personal privacy and data security of all global users.